Job Description

Our Property:

Captiva Island has been the destination of choice for generations of families. South Seas, for many, is where the destination has come to life. The 330-acre retreat and wildlife nature preserve on the Florida Gulf Coast offers elevated coastal experiences and world-class amenities designed to appeal to a multitude of guests. Join this passionate and hardworking team and enjoy working in paradise.

Our Core Values:

We are in the business of creating an authentic sense of place for families to return to time and time again while committing ourselves to creating memorable and fun experiencers through passionate, attentive service. This mantra is reflected in everything we do and every interaction we have whether it be in hospitality operations management, asset management, development, or sales & marketing. Our values define who we are.

• Be Authentic
• Practice Humility
• Cultivate Teamwork
• Value Time
• Be Trustworthy

We offer a very competitive salary and generous benefits including:

• Low-cost Medical, Dental, Vision Plans
• Paid Life Insurance
• Short- and Long-Term Disability
• Paid Time Off & Holidays
• 401(k) with 100% match up to 4 percent
• Commuter and Company-paid Toll Programs

POSITION OVERVIEW

The beverage cart attendant will be the beverage go to for all our guests enjoying a day at our Private Beach. This position is responsible for taking guest drink orders, serving beverages, preparing itemized checks, and responsible for accepting payments. May perform additional duties, which may include serving guests that may be seated in proximity to the beach setting up and clearing beach seating sets. They also check the identification of patrons to ensure they meet the minimum age requirement for the purchase of alcohol. Responsible for providing the highest quality of service possible to guests in an efficient and courteous manner.

RATE OF PAY  $12.00 plus the opportunity to make tips

ESSENTIAL FUNCTIONS

• Perform opening and closing duties according to established side-work checklist.
• Have a thorough knowledge of menus and current specials.
• Ensure quality control of menus regarding cleanliness and appearance.
• Approach all encounters with guests and employees in a friendly, service-oriented manner.
• Employees must be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees, and always have a warm, upbeat demeanor.
• Greet guests in a timely manner.
• Be attentive of guests’ needs and assist in providing a pleasant beach experience.
• Collect money and/or credit cards from guests and make the correct change.
• Operate the approved point of sale software on a tablet style POS
• Prepare cashier report at the end of the shift.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
• Always comply with Timber’s standards and regulations to encourage safe and efficient operations.
• Attending meetings and training as required by management.
• Perform other duties as requested by management.

DUTIES AND RESPONSIBILITIES (not limited to)

• Prepare alcohol or non-alcohol beverages for resort guests.
• Following proper TIPS Guidelines
• Delivering guest their items ordered, emphasizing on accuracy and efficiency
• Answering taking to-go orders / Running food if necessary
• Knowledge of the basic functions of food operations
• Working knowledge of acceptable standards of sanitation and proper chemical usage
• Cleaning, stocking, organization of beverage cart daily
• Setting up and/or breaking down the register/cash drawer, drink coolers, and potentially umbrellas/tables

POSITION REQUIREMENTS

Education:

• High school diploma or equivalent and/or experience in a hotel or related field is preferred.

Experience:

• Background with serving, basic bartending, cashiering is a plus.

Required:

• Must have a valid driver’s license, motor vehicle background check will be completed
• Alcohol Awareness Certification (must comply with State regulations)
• Must be 18 years old or older to hold this role, serving/selling alcohol in state of FL
• Food Handlers Certification (must comply with State regulations)

SKILLS AND ABILITIES

• Fluent in English language, must be able to convey information and ideas clearly.
• This position holds multiple job functions at once, a great multitasker.
• Must show initiative in job performance, including anticipating what needs to be done before it becomes a necessity.
• Works well in stressful, high-pressure situations – fast paced environment.
• Must maintain composure and objectivity under pressure.
• Must be effective at listening to, understanding, and clarifying the concerns or issues raised by coworkers and/or guests.
• Teamwork is essential and critical in this role.
• Must be able to work with and understand financial information and data, and basic arithmetic functions.

WORKING CONDITIONS - PHYSICAL/MENTAL REQUIREMENTS

• Working in a outdoor space in and out of the sun and weather elements on a daily basis. 
• Position requires you to be able to stand, walk, bend and stoop for prolonged periods of time. Must be able to lift up to 40 pounds. 
• Must be able work in different types of weather, including high temperatures.
• Operating a variety of equipment, along with safety equipment such as fire extinguishers

HOURS REQUIRED  40 hours per week, flexible schedule, will be required to work weekends and/or holidays. 

Timbers Company is a developer and operator of exceptional boutique hotels, residence clubs and resort communities located in some of the most sought-after destinations in the world. We are passionate about creating remarkable experiences with world-class hospitality while exposing our Owners and guests to the humble authenticity of every location that we call home.

Our company (“Company”) fully subscribes to the principles of Equal Employment Opportunity. It is our policy to provide employment, compensation, and other benefits related to employment based on qualifications, without regard to race, color, religion, national origin, age, sex, veteran status, genetic information, disability, or any other basis prohibited by federal, state or local law. 

In compliance with the Americans with Disabilities Act (ADA) and applicable federal, state and/or local laws, it is our policy to provide reasonable accommodation upon request during the application process to applicants in order that they may be given a full and fair opportunity to be considered for employment. As an Equal Opportunity Employer, we intend to comply fully with applicable federal, state and/or local employment laws and the information requested on this application will only be used for purposes consistent with those laws. To the extent required by applicable law, The Company maintains a drug- free workplace.

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