Job Description

Inside Sales Representative | Coopersville, MI

Salary Range: $53,000 - $82,000 depending on experience

Are you a detail-oriented professional with a passion for excelling in inside sales representative? The Pivot Group is dedicated to fostering meaningful relationships and supporting career advancement. We are collaborating with leading companies in Coopersville seeking experienced Inside Sales Representatives.

The Opportunity

We partner with manufacturers across Coopersville seeking Inside Sales Representatives who want more than a lateral move. These companies hire intentionally, and we connect them with professionals ready for roles that fit.

Key Responsibilities

• Qualify inbound leads and proactively identify new sales opportunities through outbound calls and emails.
• Prepare and deliver accurate product quotes, proposals, and sales presentations to prospective and existing customers.
• Manage and grow relationships with assigned customer accounts, ensuring satisfaction and identifying upselling/cross-selling opportunities.
• Process customer orders, track delivery, and resolve product or service issues in collaboration with internal teams.
• Maintain detailed records of sales activities, customer interactions, and pipeline status within the CRM system.
• Collaborate with field sales, engineering, and production teams to provide comprehensive solutions and support to customers.
• Achieve monthly and quarterly sales targets for revenue, margin, and new customer acquisition.

Recommended Qualifications

• Proven experience in inside sales, preferably B2B or industrial sales.
• Familiarity with manufacturing processes, products, or industrial components.
• Strong verbal and written communication skills, with an ability to explain technical details clearly.
• Proficiency with CRM software (e.g., Salesforce, HubSpot) and MS Office Suite.
• Demonstrated ability to meet and exceed sales quotas and targets.

Bonus Qualifications

• Familiarity with common manufacturing processes or engineering terminology.
• Experience utilizing ERP systems (e.g., SAP, Oracle) in a sales support capacity.
• Proficiency in a second language relevant to target markets (e.g., Spanish, German).
• Prior experience with virtual product demonstrations for technical or complex products.

Job Titles That Should Apply

Inside Sales Representative, Sales Development Representative, Business Development Representative, Remote Sales Representative, Telesales Representative, Virtual Sales Specialist, Lead Generation Specialist, Client Acquisition Specialist

Why Pivot Group

The Pivot Group was founded by manufacturing professionals who've been on both sides of the hiring process. Our clients are strategic—they partner with us because they want real insight into their roles and the people filling them, not a stack of resumes. We focus on match-driven placements built around what actually matters: Commute, Compensation, Culture, and Career trajectory.

If you're ready to take the next step in your career and connect with a firm that values fit over speed, we invite you to reach out. The Pivot Group offers resources to support your search—market insights, resume feedback, and interview preparation. As our partnerships grow, we'll reach out with opportunities aligned with your goals. Thank you for considering this approach to career advancement.

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