Job Description

e BryIT has an immediate need for an additional Laptop Repair Technician to start ASAP.

Job Title: W2 (VHE) Variable Hour Employee.

Location: Wood Dale, IL.
Start Date: ASAP.
End Date: Open ended.
Start time: 8:00am-4:00pm, Monday through Friday.

• Laptop/Chromebook repair, part replacement, assembling and disassembling laptops.
• Performs a full range of servicing and repair service procedures including diagnostics, installation, and removal on assigned equipment.
• Performs troubleshooting and repairs or replaces equipment components as necessary on equipment and devices, not limited to Desktops, laptops, and Chromebooks.
• Power wash/ re-enroll devices, if needed.
• Support chrome-related help desk tickets assigned to resource.
• Able to comprehend and follow verbal and written technical instructions and scripts.
• Able to provide desk side support in the isolation of problems and repair of Personal Computing Hardware, local software loads, file saves/restores.
• Completes technical training on new equipment as assigned.
• Completes all required administrative tasks in an accurate and timely manner.
• Provides technical assistance to less experienced technicians.
• Complies with all company policies.
• Performs other duties as assigned.

REQUIREMENTS: Repetitive motion capability; good eye-hand coordination, manual dexterity sufficient to assemble units or small parts of
hearing correctable to within the normal range, Detail oriented, and ability to work alone.

POSITION REQUIREMENTS:

REQUIRED: High school diploma.

PREFERRED: Two years of progressively responsible experience in repair, maintenance, and installation of laptops/desktop computers.

EXPERIENCE: No prior experience required but would prefer somebody who is tech savvy and has a strong interest in technology and has the ability to take apart and put together complicated electronics.

REQUIRED: No requirements necessary, will train the right candidate on our processes and operating procedures.

SKILL AT: Diagnosing and repairing physical/hardware issues of Chromebooks and Computers; troubleshooting computer equipment requiring some precision, use of hand tools and small power tools. Must be able to operate basic test equipment. Ability to maintain self-composure under occasionally heavy workload and stringent response times and deadlines. Ability to work independently, exercising initiative and judgment; making decisions within scope of assigned authority; assuming responsibility with minimal supervision. Demonstrate excellent interpersonal, communication, organizational skills. Attention to detail is a must.

For over 30 years, eBryIT has been making IT environments simpler and more cost effective for our customers. With a proven service model and experienced project management team, it is no wonder we make it "easier IT with eBryIT".eBryIT was founded in 1990 with a primary business focus on IT services, and solutions. We are a diversified company that is proud to be a recognized as a certified Women’s Business Enterprise National Council (WBENC #242617). Our proven services model includes Project Management, Technology Solutions and Consulting to the K-12, Higher Education, Health Care, Government, and Public and Private Sector Clients.eBryIT delivers over twenty years of expertise as an IT solution services provider. eBryIT was awarded and recognized as Global Managed Partner of the Year from a major manufacturer for 2014 and 2015. As an Independent Strategic Service Preferred Partner for large National Distributers, Manufacturers and Resellers, eBryIT provides IT services throughout the continental USA. Our offices include a regional presence in Georgia (National Configuration and Logistics facility in Kennesaw, GA); Chicago (Logistics Facility in Wood Dale, IL); Oklahoma City (Logistics Facility); South Carolina (Logistics Facility in West Columbia, SC); Houston, TX (Logistics Facility in Rosenberg, TX); and San Antonio, TX (Logistics Facility). eBryIT continues to receive partner awards and is honored to serve their customers by providing world-class project management, deployments, repair services, products, and supplies.

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