Job Description

Job Title:  Operations Supervisor - Airline Catering/Food Production 
Job Location:  Houston-USA-77032 
Work Location Type:  On-Site 
Salary Range:  $57,000.00 - 71,000.00

About us

LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.

Position Overview

Are you ready to lead teams that keep operations running smoothly and efficiently? As one of three  Operations Supervisors , you’ll play a critical role in overseeing daily production activities across  transportation, ramp, sanitation, and assembly departments (approx. 80 team members) . This is your opportunity to make a real impact on quality, safety, and performance in a fast-paced environment. We need someone with strong communication skills who can lead and engage production teams to achieve operational goals. 

• Schedule:  flexibility is a must! This role follows a rotating shift schedule with 2–3 other supervisors covering day, swing, and night shifts. Weekend work is required; however, the schedule will include two consecutive days off during the week  
• Location : onsite @ Sky Chefs facility @ George Bush Intercontinental Airport 

Why Join Us?

• Be part of a collaborative leadership team that values innovation and results.
• Opportunity to influence processes and shape the future of our operations.
• Competitive compensation and benefits package. Benefits start Day 1. 

Main Accountabilities

Supervisor Responsibility

• Ensure that the area of responsibility is properly organized, staffed and directed and that all delivery times are being met timely
• Conduct daily work group meetings
• Schedule and control staff to meet labour productivity and overtime targets
• Ensure compliance with all government regulatory agencies standards (example: Food and Drug Administration (FDA), United Stated Department of Agriculture (USDA), Occupational Safety and Health Administration (OSHA), Environmental Protection Administration (EPA), Department of Transportation (DOT), Hazard Analysis and Critical Control Points (HACCP), etc.)
• Document and follow up on all department processes in order to implement improvements
• Ensure on-time and accurate production and/or catering of all flights
• Monitor and ensure compliance with all safety regulations
• Other duties as deemed necessary

Leadership

• Guide, motivate and develop staff within the Human Resources policies
• Make the company's values and management principles live in the department(s)
• Manage productivity hours and costs in the area of responsibility; initiate and steer corrective actions in case of deviations
• Participate and support company sponsored initiatives such as Quality, HACCP, Lean Manufacturing, Employee Safety and Production systems

Knowledge, Skills and Experience

• Bachelor’s degree or equivalent knowledge required
• 2-4 years of work experience in production, manufacturing, or avaiation operations required 
• Bilingual highly preferred
• Union experience highly preferred
• Working knowledge of OSHA, Good Manufacturing Practice (GMP), FDA, USDA and EPA regulations
• Ability to influence and lead others to obtain desired results & achieve productivity goals
• Problem solving and leadership skills
• Strong interpersonal and communication skills
• Excellent verbal, written and organizational skills required along with the ability to multi-task
• Proficient with Microsoft Office and Windows-based computer applications

LSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.

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