Job Description

About SoftPro
SoftPro is the nation’s leading provider of real estate closing and title insurance software. A division of Fidelity National Financial (NYSE: FNF), SoftPro’s technology solutions are trusted by thousands of law firms and title companies across the country and play an essential role in residential and commercial real estate transactions. Our headquarters is in Raleigh, North Carolina.

Why Join SoftPro?
We believe in taking care of our people and fostering a culture of excellence. Here’s what we offer:

Comprehensive Benefits : Medical, dental, vision, disability, and more

Financial Wellness : 401(k) with company match and Employee Stock Purchase Plan

Generous Paid Time Off: vacation, holidays, and parental leave

Flexibility : Some positions are eligible for 100% remote work, plus hybrid options for those living near our Raleigh HQ

Award-Winning Culture
SoftPro has received national recognition for our outstanding customer service and innovative products. We were recently named a 2025 Best Place to Work by the Triangle Business Journal—an honor we’ve earned 13 times since 2012!

If these values resonate with you, we’d love to have you on our team!

What are we looking for?
SoftPro is seeking a Scrum Master in our Raleigh, NC office or as a remote employee. If you are a remote employee, you must be willing to work East Coast hours. The Scrum Master is a servant leader responsible for guiding and supporting Agile teams in the effective use of Scrum practices to deliver high-quality, predictable products efficiently. The Scrum Master enhances team predictability and fosters a psychologically safe, collaborative environment by facilitating Scrum ceremonies, removing impediments, and supporting high‑performance teamwork. This role partners closely with Product Owners, development teams, and stakeholders to ensure alignment, transparency, effective delivery and continuous improvement.

What will I do as a Scrum Master at SoftPro?
Facilitate Scrum ceremonies—including daily stand‑ups, sprint planning, sprint reviews, and retrospectives—ensuring they are productive, time‑boxed, outcome‑focused, and supported by effective collaboration and communication.
Guide the team in applying Agile and Scrum values, principles, and best practices, tailoring guidance to the team’s specific needs.
Support the Product Owner in managing the product backlog through backlog refinement, prioritization, and clarity of requirements, while also ensuring requirements are clear, ready, and established to support predictable sprint commitments, and helping establish meaningful, business‑aligned sprint goals.
Remove impediments and proactively identify, communicate, and escalate risks and dependencies, coordinating with other teams when cross-team blockers or sequencing issues arise, to ensure smooth, predictable delivery.
Manage competing priorities and leverage key Agile metrics (such as velocity) to support delivery transparency, forecasting, and team performance.
Foster cross‑functional teamwork, knowledge sharing, and open communication, while cultivating a positive team culture where members feel valued, empowered, and take ownership.
Maintain visibility of work using tools such as Azure DevOps, including sprint backlogs, burndowns, and dashboards.
Support the team in meeting sprint commitments and consistently delivering high-quality increments, while reinforcing delivery discipline such as clear definitions of ready/done, healthy story slicing, and consistent work visibility.
Drive continuous improvement by helping the team identify actionable enhancements and establish standards that reinforce accountability and support more predictable delivery outcomes.
Support the team in embracing transparency, inspection, and adaptation, strengthening their practices, productivity, and self‑organization.
Serve as a liaison between technical and non‑technical stakeholders to ensure alignment with business objectives and clear communication across teams.

What will I need to be successful as a Scrum Master at SoftPro?
A Scrum Master certification from a recognized organization, e.g. Scrum Alliance.
Preferred 5+ years of experience as a Scrum Master working with multiple teams simultaneously.
Preferred experience with teams developing cloud based software as a service solutions.
Knowledge and experience with Agile planning tools.
Strong understanding of Agile frameworks.
Excellent facilitation, communication, organization, and conflict‑resolution skills.
Ability to support individuals and teams at various stages of Agile maturity.
Strong mid-level candidates with proven delivery awareness and solid Scrum fundamentals are encouraged to apply.

Why You’ll Love Working Here
Be part of a supportive, fun team that values innovation and collaboration.
Enjoy opportunities for professional growth and continuous learning.
Make a real difference by helping customers succeed with tools that power the real estate industry.

Ready to Make an Impact?
Join a team that values innovation, collaboration, and excellence. Apply today and discover why SoftPro is consistently recognized as one of the Best Places to Work!

Join Us and Live Our Core Values
At SoftPro, our success is built on the principles we live every day:
Deliver AMAZING Customer Service
Be an AWESOME Teammate
Adopt a Sense of Urgency
Innovate to be Efficient
Produce Quality Work
Take Initiative
Go the Extra Mile

Equal Opportunity Employer
FNF, its affiliates and subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information, or any other characteristic protected by applicable law.

Job Tags

Work at office

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Scrum Master Job at SoftPro, Raleigh, NC

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