Job Description

Are you ready to join a growing team?

CTG is seeking to fill a Scrum Master II opening for our client.

Location: Remote (Onsite preferred in Buffalo, NY)

Duration: 8 months

Overview:

The Scrum Master II provides servant leadership and mentorship to multiple cross-functional Agile teams, ensuring effective application of Agile frameworks including Scrum, Kanban, and Extreme Programming (XP). This role focuses on fostering a culture of continuous improvement, enabling team self-organization, and driving collaboration and transparency across teams and stakeholders. The ideal candidate brings a strong Scrum foundation complemented by project management experience and deep expertise in Jira to support Agile delivery and reporting.

Primary Responsibilities:

• Apply a broad range of Agile practices including user stories, retrospectives, story mapping, ATDD, TDD, continuous integration, pairing, and information radiators to build high-performing teams

• Facilitate Agile ceremonies such as sprint planning, daily stand-ups, backlog refinement, sprint reviews, and retrospectives

• Promote a continuous improvement culture through transparency, collaboration, and regular team retrospectives

• Coach and educate teams on Agile principles, practices, and mindset to foster self-organization and cross-functionality

• Maintain and optimize Agile tools (especially Jira) to ensure visibility, reporting accuracy, and workflow efficiency

• Remove impediments and escalate blockers beyond team authority to keep teams focused on delivery goals

• Partner with other Agile leaders to enhance Agile maturity and consistency across the organization

• Develop and deliver team-level coaching materials and best practices

• Provide mentorship and guidance to less experienced Scrum Masters

• Facilitate knowledge sharing through communities of practice, training sessions, and learning opportunities

• Ensure adherence to organizational risk, regulatory, and compliance standards

• Support internal controls, audits, and risk mitigation activities as required

• Promote a diverse, inclusive, and collaborative team environment

• Perform additional duties as assigned

Scope of Responsibilities:

• Support multiple Agile teams simultaneously across complex initiatives

• Act as a servant leader and Agile coach, influencing team performance without direct authority

• Drive Agile adoption, process improvement, and delivery excellence across teams

• Collaborate with product owners, stakeholders, and technical teams to ensure alignment and transparency

• Leverage project management principles alongside Agile methodologies to support delivery outcomes

Supervisory/Managerial Responsibilities:

• No direct supervisory responsibility

• Leads through influence, accountability, and ownership within an Agile environment

• Mentors junior Scrum Masters and team members

Education and Experience Required:

• Bachelor's degree and a minimum of 4 years of experience as a member of an Agile team, including at least 2 years as a Scrum Master OR

• In lieu of a degree, a combined minimum of 8 years of higher education and/or relevant work experience, including at least 4 years on Agile teams and 2 years as a Scrum Master

• Strong hands-on experience with Agile tools, particularly Jira

• Solid understanding of Scrum, Kanban, and other Agile frameworks

Education and Experience Preferred:

• Background in Project Management in addition to Scrum Master experience

• Experience in multiple technology roles (e.g., project manager, business analyst, developer, QA/testing, UX, deployment)

• Proven ability to foster team self-organization and continuous improvement

• Knowledge of Agile and Lean principles and practices

• Experience supporting digital product development initiatives

• Familiarity with Design Thinking principles

• Demonstrated ability to lead through influence

• Strong verbal and written communication skills

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Nyasia Rooks at Nyasia.Rooks@ctg.com . Kindly forward this to any other interested parties. Thank you!

The expected base salary for this position ranges from $43.06 - $71.76/hour. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.

About CTG

CTG, a Cegeka company, delivers IT and business solutions that enhance clients' digital agility, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 years' experience and a commitment to being a reliable, results-driven partner, we work shoulder to shoulder with clients to shape digital together. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions. We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest-growth industries.

Together, we shape what's next-working shoulder to shoulder to deliver impactful solutions for our clients and society. Our culture is built by the people who work at CTG, the values we hold, and the actions we take. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. At CTG, you'll find a workplace where you are encouraged to grow, supported in your ambitions, and empowered to shape your own career journey. For more information, visit .

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.

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