Job Description
Job Description:
Jordan Vineyard & Winery is seeking a highly motivated individual who has a passion for wine food and hospitality to join the team. While we don't have a typical tasting room or restaurant dining room, responsibilities include overseeing all curated visitor experiences by appointment and executing all on-site events with Jordan’s Estate Services and Culinary teams to deliver award-winning guest experiences.
Named #1 Vineyard in North America in the World by World’s Best Vineyards in 2025, Jordan Winery prides itself on providing exceptional guest experiences by providing personalized and high touch service. From year-round seated food and wine pairings to seasonal outdoor tastings, private dining with multi-course meals and luxurious overnight stays in guest suites complete with in-suite breakfast and afternoon amenities, Jordan's offerings all feature ingredients from the chef’s two-acre garden, honey from the apiaries and estate-grown olive oil.
At Jordan, we offer a welcoming workplace, a culture of excellence where quality performance is rewarded and a commitment to use proceeds from wine sales to help those less fortunate. If you share our values, have a passion for hospitality and love food, we invite you to apply to join the family.
SUMMARY
Jordan’s Hospitality Coordinator will service all tastings and onsite events that promote and enhance a favorable image of Jordan Vineyard & Winery to the press, trade, members and public. The hospitality coordinator will execute all private meals, events and activities for Jordan; including but not limited to onsite consumer events, member events, special dinners or lunches, while working closely with multiple departments to execute all details.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
• Train and become proficient in winery reservation systems.
• Oversee planning, and implementation of public, private and in-house member events
• Prepare event layouts, SOPs and event documentation including bussing staff instructions
• Work closely across multiple departments, vendors and outside resources to manage facility use and resources.
• Schedule, train and supervise event staff including bussers, servers as directed by management
• Follow department procedures with urgency while planning and overseeing multiple venues and events
• Collaborate with management to improve existing experiences & accommodations
• Collaborate with Guest Services Managers & Loyalty Program Manager to increase wine sales through all onsite and offsite DTC channels
• Work with the management on event planning and day of execution responsibilities
• Advise your manager on the following: staff performance, reservation/capacity opportunities and guest feedback to assist in organizational direction setting and a premier high-luxury experience
• Manages all food service execution and serve as liaison between culinary and service to include daily Culinary and Guest Services line-up.
• Coordinate and execute all aspects of the room set-up, food service, breakdown and re-set for private tastings, formal, and casual meals.
• Manage menu and guest’s food allergy requests for all tastings and private experiences communicate when other staff is needed to execute service accordingly. Manage all printed materials (not including daily tour and tastings).
• Work with Guest Services Team to ensure closing and opening standards are met and that all tasting areas are ready for service - i.e. that the mise en place has been completed (e.g. plates, glasses, napkins and table and serving accessories), the dining area is clean, tidy and presentable and the lighting, music and any decorations, such as flowers and candles, are all present and correct and communicate with Hospitality Manager for assistance as needed
• Manage rental & catering assets and ensure cleanliness, organization, and inventory of all catering & rental assets
Education and/or Experience
• Food Safety handling certification/RBS Certification
• A bachelor’s degree in Hotel and Restaurant Management or 3 year minimum of working in a high- end or Luxury Restaurant, Hotel or Winery is preferred
• 1 year minimum of working in a fine dining establishment (restaurant or winery) is required
• WSET or Court of Masters Sommelier Certification is highly beneficial but not required
• Any combination of education and experience providing the required skill and knowledge for successful performance of the job would qualify.
• QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• PHYSICAL DEMANDS:
• While performing the duties of this job, the employee is exposed to outside weather conditions.
• While performing the duties of this job, the employee is frequently required to talk or hear; stand; walk; and sit. The employee must be able to lift and/or move up to 50 pounds throughout the shift.
• WORK ENVIRONMENT:
• The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Compensation
• Pay Starting at: $29/hourly plus tips
• Health insurance (Medical, Dental, Vision and Life) and 401k
• Holiday pay
• Paid vacation and sick time
• Seasonal employee lunches
• Discount on select Jordan wines, tastings and merchandise
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Job Tags
Hourly pay, Full time, Casual work, Seasonal work, Shift work, Night shift