Job Description

Join Our Team as General Manager at the New Bedford Harbor Hotel in Historic Downtown New Bedford, MA! 

At Lafrance Hospitality , we empower our General Managers to thrive while creating memorable experiences for our guests. Join our team and be part of a company that prioritizes growth, creativity, and exceptional service. With over 75 years of industry experience, Lafrance Hospitality invites you to embark on an exciting journey with us!

Why Join Us?

As the General Manager of this one-of-a-kind boutique hotel, you will lead a team dedicated to excellence. Your vision and leadership will shape the guest experience, drive revenue, and ensure our property stands out in the market. 

What You’ll Do:

• Lead with Purpose: Implement innovative strategies that enhance our property’s vision and market position.

• Drive Performance: Prioritize revenue growth and financial success while ensuring an exceptional guest experience.

• Build a Winning Team: Recruit, train, and inspire a dedicated team committed to excellence and high employee retention.

• Manage Budgets: Create and execute the hotel’s annual operating budget while excelling in P&L management, forecasting, and STR analysis.

• Operations Oversight: Lead all hotel disciplines, including Sales, Front Office, Housekeeping, and Maintenance.

What We’re Looking For:

• Prior General Management experience in a focused, full-service, or boutique hotel environment is preferred.

• A proven track record in hiring, training, and motivating teams to achieve exceptional guest service.

• Strong skills in budget management and financial forecasting.

• Excellent communication and interpersonal skills.

• A genuine passion for hospitality and enhancing guest experiences.

Ready to Embark on This Exciting Journey with Us?

Apply today and let’s create extraordinary moments together at the New Bedford Harbor Hotel! 

Type: Full-time

Pay: Salary - From $60,000.00 to $67,000.00 per year

Schedule:

• Holidays

• Weekends as needed

Keywords: general manager, hotel general manager, hotel manager, hotel, H O T E L S, hotel management, hospitality, travel

Requirements

• Prior General Management experience in a focused, full-service, or boutique hotel environment

• Ability to hire, train, and motivate a team to achieve exceptional guest service and employee retention
• Some Food & Beverage background is preferred but not required.
• Experience in developing and executing strategic marketing plans
• Strong sales leadership skills and ability to actively participate in sales efforts
• Proven ability to create and execute the hotel's annual operating budget
• Command of P&L management, forecasting, and STR analysis
• Knowledge and experience in managing all disciplines of the hotel including sales, front office, housekeeping, and maintenance
• Excellent communication and interpersonal skills
• Passion for hospitality and delivering exceptional guest service

Benefits

• Full Time Benefits offered: Vacation, Sick, Medical, Dental, Holidays & 401K Matching
• DailyPay - Get paid any day!
• Exciting Bonus Program
• Tuition Reimbursement
• An Annual Review Program
• Company Wide Hotel Room Discount Program
• Engage in Fun Company Events & Group Activities
• Mentorship Opportunities Available
• Ample Room for Growth

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